Return and Refund Policy for Dental Clinic Appointments

Last Updated: 01.01.202

Thank you for choosing Dr. Verma’s Dental Clinic for your dental care needs. We are dedicated to providing you with exceptional service. Please carefully review our detailed Return and Refund Policy, which outlines our procedures for appointments, cancellations, rescheduling, and refunds.

1. Appointment Cancellations:

a. Patient-Initiated Cancellations:

Patients are encouraged to provide at least [X] hours’ notice for appointment cancellations to avoid any inconvenience.

Cancellations made with less than [X] hours’ notice may be subject to a cancellation fee.

b. Clinic-Initiated Cancellations:

In the rare event that Dr. Verma’s Dental Clinic needs to cancel or reschedule an appointment due to unforeseen circumstances, we will make every effort to notify the patient well in advance.

We understand the value of your time and will promptly address any inconvenience caused by clinic-initiated cancellations. Rescheduling options will be provided.

2. Appointment Rescheduling:

a. Patient-Initiated Rescheduling:

Patients are encouraged to contact Dr. Verma’s Dental Clinic as early as possible if they need to reschedule their appointment. We understand that unforeseen circumstances may arise.

We will make every effort to accommodate rescheduling requests, taking into consideration the availability of our dental professionals and clinic schedule.

b. Clinic-Initiated Rescheduling:

Dr. Verma’s Dental Clinic may need to reschedule appointments due to emergencies, unexpected events, or other unavoidable circumstances.

Patients affected by clinic-initiated rescheduling will be notified promptly, and we will work collaboratively to find a convenient alternative appointment time.

3. Refund Policy:

a. Refunds for Prepaid Services:

Prepaid services, such as consultations and treatments, are generally non-refundable. However, we understand that exceptional circumstances may arise.

b. Exceptional Circumstances:

Refunds may be considered on a case-by-case basis for exceptional circumstances, such as documented medical emergencies, relocation, or other unforeseen situations. The decision will be at the discretion of Dr. Verma’s Dental Clinic.

c. Refunds for Services Not Rendered:

If, for any reason, Dr. Verma’s Dental Clinic is unable to provide a scheduled service, a full refund or credit for the same service will be issued promptly.

4. No-Show Policy:

Failure to attend a scheduled appointment without providing advance notice may result in a no-show fee, equivalent to the cost of the missed appointment.

5. How to Request Rescheduling or a Refund:

Patients seeking rescheduling or a refund for exceptional circumstances should contact our office promptly. Provide detailed information regarding the situation, and our staff will assist you in finding a suitable resolution.

6. Contact Information:

For any inquiries regarding our Return and Refund Policy, please contact us at +91 92299 97797.

Dr. Verma’s Dental Clinic reserves the right to update or modify this policy at any time without prior notice.

Thank you for entrusting us with your dental care. We appreciate your understanding and cooperation.